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zintle N

1 reviews | Active since Apr 2010

30 Oct 2024, 11:11

Worst Medical Aid Scheme

This is the worst medical aid I've ever joined in my 16 years of having medical aid. Covid came with some challenges and I had to downgrade certain thing and moving to medshield seemed like a great option at the time ☹️

After an ER admission in September 2023 was pre-approved surgical procedure to fix the problem. Because I am on a lower plan I expected a shortfall of some sort but not being liable for most of the bill - not even 50%.

I am sooooo disappointed and regret the day I joined Medshield.

The ER admissions and surgical procedure amounted to R35,875 and medshield only covered R15,017.

Now I have to cancel the medical aid (which covered me and my 8year old child) so that I can at least use that money to pay for these outstanding fees that I can not afford.

I am heartbroken to say the least. I will never recommend this scheme to anyone.

0
Replies (1)
Medshield
Medshield's reply30 Oct 2024, 11:54
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield