1 reviews | Active since Apr 2010
Worst Medical Aid Scheme
This is the worst medical aid I've ever joined in my 16 years of having medical aid. Covid came with some challenges and I had to downgrade certain thing and moving to medshield seemed like a great option at the time ☹️
After an ER admission in September 2023 was pre-approved surgical procedure to fix the problem. Because I am on a lower plan I expected a shortfall of some sort but not being liable for most of the bill - not even 50%.
I am sooooo disappointed and regret the day I joined Medshield.
The ER admissions and surgical procedure amounted to R35,875 and medshield only covered R15,017.
Now I have to cancel the medical aid (which covered me and my 8year old child) so that I can at least use that money to pay for these outstanding fees that I can not afford.
I am heartbroken to say the least. I will never recommend this scheme to anyone.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
