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Derick V

1 reviews | Active since Jan 2019

30 Jul 2024, 10:31

Worst Medical Aid

After paying almost R2000 a month for a comprehensive hospital plan, I was with this medical aid for more than 5 years. When I needed to have a small procedure done at hospital, they refused to cover any costs. Horrible, money grabbing, pathetic company.

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Replies (3)
Medshield
Medshield's reply30 Jul 2024, 11:37
Official
 Good day,   Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
    Yours sincerely,
Medshield Medical Scheme  
DV
Derick V's update30 Jul 2024, 11:41
Reviewer Update
Typical standard email template ****ty uncaring responses.
Medshield
Medshield's reply02 Aug 2024, 11:22
Official
 Good day,   With reference to the below. Please be advised that we have been liaising with authorization department and below is the feedck. The Preauthorisation was correctly denied, the requested procedure is a Scheme exclusion on Medicurve plan.      Yours sincerely,
 Medshield Medical Scheme