LB
Lissa B

1 reviews | Active since Oct 2018

27 Nov 2018, 12:46

Worst Medical aid!

I have been submitting claims for my aunt since last year november where the medical aid did not pay out her PMB 1xECG per year.

I think that is is time we get a medical aid for the older people with service.

She gets ignored on the emails or phonecalls this is pathetic.

0
Replies (2)
Medshield
Medshield's reply27 Nov 2018, 14:20
Official
Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.


Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,
Medshield
Medshield
Medshield's reply10 Dec 2018, 15:02
Official
Good day 
 
 With reference to your enquiry regarding: 271118Q48382.
 
 
 Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
 
Kindly be advised that detailed feedback has been forwarded to your registered email address.
 
We trust you that the above is in order
 


Yours sincerely,
 Medshield