WORST EXPERIENCE EVER

i was admitted to one of the network hospitals for an emergency c-section on the 1st of November and discharged on the 5th November. now we in December but my bill still hasn't been paid/approved by the medical aid. we pay so much money and the tell us that if we in the network hospital it will be paid but they fail to deliver when its their turn. i added my new born child also haven't taken him to see the doctor but his day to day its already used up how i don't know because the only checkup he received was when we were admitted after his birth. cant believe am wasting airtime calling medical aid almost everyday for assistance all they tell me is that it will be approved but to my surprise the bill tell me a different story. i need my account paid up ASAP.