CM
Collen M

1 reviews | Active since Nov 2020

03 Oct 2022, 22:33

Worst experience ever

Medshield is the Worst medical, they give you the run around in paying the claims and worst customer service ever. I'm still waiting to be reimbursed it's been 4 months now and they said the issue would be resolved in 5-7 days. Getting different stories every time I call. They don't have the decency to keep the client updated. This scheme is a ******* to clients. They don't care about member's well-being, only when receiving monthly contributions. I want the money due to me paid as In yesterday, this is an inconvenience. I wouldn't recommend this scheme to anyone.

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Replies (1)
Medshield
Medshield's reply12 Oct 2022, 14:34
Official
Good day 
 
 Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention. Kindly be advised, your complaint has been reviewed and detailed response has been emailed to *** We trust you find the above in order. Yours sincerely Medshield Medical Scheme