SM
Sabelo M

1 reviews | Active since Sept 2018

06 Feb 2021, 08:01

Worst experience!

I had the worst experience talking to an agent by the name of Tshego in the call center on the 5th of February 2021 at 9 am. She was so rude that she kept me on hold for more than 10 minutes. That agent is the reason I am terminating my membership with Medshield Medical Scheme. The worst experience of my life.

0
Replies (1)
Medshield
Medshield's reply08 Feb 2021, 06:31
Official
Good day, 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 Yours sincerely,
Medshield