rW
renel W
1 reviews | Active since Mar 2018
03 Nov 2025, 11:12
Worst company
Im so appalled by the service and lack. Of empathy from medical aid, i had a miscarriage on the 12th September they failed to cover my claims for my hospitalization they failed to contact me when i complained and they failed me completely i had to relive the most painful day in my life pver and over again each and every time i need to enquire on reasons my claims weren't paid. I even claimed undrr my gap cover and they told me my medical aid was supposed to cover these costs now im being called daily by the hospital for payment my medical aid and my gap insurance has failed me terribly
Helpful (0)
Replies (2)0
Replies (2)Medshield's replyOfficial
03 Nov 2025, 11:30 Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply03 Nov 2025, 11:30
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
rW
renel W's updateReviewer Update
03 Nov 2025, 11:32Ya im sure im still waiting for the manager to call me from last week. Im not holding my breath for any updates
rW
renel W's update03 Nov 2025, 11:32
Reviewer Update
Ya im sure im still waiting for the manager to call me from last week. Im not holding my breath for any updates
