1 reviews | Active since Aug 2016
why should I suffer when I pay you every month
Please explain thoroughly what Medshield actually mean when they say benefits are unlimited because I had to be discharged even though I was not Ok just because my 21 days in a psychiatric ward were exhausted, Medshield never took into consideration the fact that I ended up back into hospital just because they refused to pay for my chronic medication where as they assured the doctor that all is well I am registered under their chronic programme. I stayed without meds for 7 days and I automatically relapsed and had to be admitted again . All because of you and on top of that you refused to extend my days even when the doctor sent several emails but no response till today. Membership number *** . And you have not paid for the CT scan performed on the 14 of June 2019. Why should I suffer this much where as I pay every month?
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Mental health benefits is subject to PMB, 21 days in hospital and they have confirmed that your benefits has been depleted . Furthermore , your request has been escalated to clinical risk department , and they advise that you may apply for ex-gratia for the scheme to review extra benefits. With regard the chronic medication , please note that your two medication which are Nuzak and Olawin has been registered for your chronic condition .
Lastly please note that the CT scan from Burger & Partners Incorporated, practice number ***,treatment date 14/06/2019 has been processed for payment to be paid on the next payment run.
Yours sincerely,Medshield
Mental health benefits is subject to PMB, 21 days in hospital and they have confirmed that your benefits has been depleted . Furthermore , your request has been escalated to clinical risk department , and they advise that you may apply for ex-gratia for the scheme to review extra benefits. With regard the chronic medication , please note that your two medication which are Nuzak and Olawin has been registered for your chronic condition .
Lastly please note that the CT scan from Burger & Partners Incorporated, practice number ***,treatment date 14/06/2019 has been processed for payment to be paid on the next payment run.
Yours sincerely,Medshield