1 reviews | Active since Jul 2016
Waiting too long...
<p>I am a psychologist and I app**** for out of hospital PMB's on 3 June 2016. I phoned a week later and was told that they can see my application on the system. However, despite follow-up email I had no feedback whatsoever. This is completely unacceptable as this is an emergency.</p>
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day Mrs Boon,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
I can confirm that a treatment plan has been loaded for the requested dependent for 2016. A more detailed response has been send to your e-mail address provided on the complaint.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry.
Best regards,
Good day Mrs Boon,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
I can confirm that a treatment plan has been loaded for the requested dependent for 2016. A more detailed response has been send to your e-mail address provided on the complaint.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry.
Best regards,
Good day Mrs Boon,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
I can confirm that a treatment plan has been loaded for the requested dependent for 2016. A more detailed response has been send to your e-mail address provided on the complaint.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry.
Yours sincerely,
Karin Binstead
Medshield Medical Scheme
Best regards,
Good day Mrs Boon,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
I can confirm that a treatment plan has been loaded for the requested dependent for 2016. A more detailed response has been send to your e-mail address provided on the complaint.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry.
Yours sincerely,
Karin Binstead
Medshield Medical Scheme
Best regards,