Very useless and disgusting company!!!

If i could, i would get a journalist to interview this company’s clients to expose them for their ********* behaviour! This is the most useless medical aid on earth and they are ****mers!!! You will complain a thousand times and they block you everywhere on social media and delete ALL complaints, and eventually they get a consultant to call and pretend to want to resolve the issues. I had a long chat with the consultant over a month ago to resolve an emergency for my sister, and she promised they would handle it, but they NEVER did! They are absolutely useless and i would advise people not to sign up with them! They are negligent with clients money and health. My sister needed emergency surgery and they declined, despite the initial consultant confirming that she was covered, and when she tried to dispute everything they ignored her. This entire process has lasted over 3 months! What a horrible company! Disgusting!!! I hope they are exposed one day!!!