Very Bad Service

<p>My mother is a member of this medical aid and she is diabetic but the bad service she has received for the past 2 moths from this medical aid is beyond what I have witnessed before.</p> <p> </p> <p>Her ID No Is 500 ********** 085 and her names are Masoabi Ellen Leraisa, she has been gettin her medical through Pharmacy Direct and paid R424 on the 1st of December for her to get her injections and pills but to date she has not received anything but an sms telling her she needs to pay a further R150 for Dischem Direct to dispense her medication, what utter nonsense is that having to pay for medication twice??</p> <p>Medshield is inconsisten cause my mother never knows what her premius are as they fluctuate every single month.</p> <p>I have advised her to cancel her medical aid with Medshield and get cover from Discovery Health as I have never experienced any problem since 2005 with Discovery Health, yes its expensive but Customer service is at the pillar of their making sure that you are satisfied as a client all the time.</p>