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britt N
1 reviews | Active since Oct 2021
24 Mar 2026, 10:42
Very bad customer service
Medshield please work on customer service your call centre agents through to management have no way of handling clients . From the first day application stage I have had endless issues no one takes accountability, no one advices in detail. It’s bad wouldn’t advise anyone to take up Medshield
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Replies (1)
Medshield's replyOfficial
24 Mar 2026, 15:19 Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently. We apologize for the delay.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently. We apologize for the delay.
Yours sincerely,
Medshield
Medshield's reply24 Mar 2026, 15:19
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently. We apologize for the delay.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently. We apologize for the delay.
Yours sincerely,
Medshield