1 reviews | Active since Jul 2016
UP TO **** MEDICAL AID
I HAVE NO WORDS TO DESCRIBE THIS PATHETIC MEDICAL AID MY GRAND MOTHER HAS LAB TESTS DONE AND VSITED THE CARDIOLOGIST. SHE IS REGISTERED FOR ALL THE HEART CONDITION AND VISITED THE SAME SPECIALIST WHO PERFORMED PREVIOUS PROCEDURES. THE CLAIMS WHERE SUBMITTED AND RETURN WITH REJECTION CODE 514 NO FUNDS THIS PRODURES WERE CLEARLY FOR CHRONIC CONDITIONS AND NOT FOR FUN. THE PROBLEM IS THE MEDICAL AID GIVES THE PATIENT A MANAGED CARE LIST AT THE END OF EVERY MONTHLY STATEMENT.
YET THEY DO NOT SPECIFY WHAT PROCURES ARE FOR WHAT CONDITION IT SEEMS AS IF THE PATIENT MUST SIFF IT OUT. MEMBERS CANNOT REGULATE DRS BILLING PRACTICES AND THUS CANNOT FORCE BILLING CODES ON THE DOCTOR I NEED MEDSHIELD TO INVESTIGATE THIS AS HER CONSULTATION WAS FOR A PMB CONDITION AND THUS PMB LEVEL OF CARE FUNDING MUST BE ALLOCATED.
SECONDLY BACK IN 2017 WE HAD A ISSUE WITH THE STATIN MEDICATION FOR CHOLESTEROL DR PRISCRIBED 10MG ROSTOR AND SCHEME DID NOT WANT TO FUND WAS TOLD THAT MEMBER MUST CONTINUE WITH 5MG AND VIEW RESULTS LATER THUS ON THE VERY SAME DAY AT THE CARDIOLOGIST. HER LIPOGRAM WAS VER ABNORML AND DR PRICRIBED 10 ROVATOR AGAIN. I WOULD LIKE TO REMIND THE CHRONIC DEPARTMENT TO LOOK BACK ON THERE NOTES AND ADVISE WHAT SHOULD BE DONE AS THEY DID SAY OF THE REQUIRED LEVELS ARE NOT MET THEY WILL COSIDER FUNDING
LAST LT DO NOT DARE TELL ME ABOUT A TRADITIONAL AND NEW GENERATIONAL PLAN PMB SHOULD BE FUNDED ACCORDINGLY.
MY MOTHER ON A NOTHER MEDICAL AID VISITED THE SAME DR AND WAS TREATED FOR THE SAME CONDITION SAME CODES AND IT WAS PAID IN FULL CLEARLY INDICATING PMB CARE FUNDING.
MEDSHIELDS HIGH PREMIUM INCREASES SURELY DOES NOT LOOK AFTER THE MEMBER.
**** I HAD IT WITH ICD 10 CODES NAPPI CODES PMB CODES AND BACKLASH FROM THE THE SCHEME ACT OUT YOUR SLOGAN GET MEDICAL PAID FOR ONCE.
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day.
Thank you for your enquiry.
Member number: ***.
With reference to your enquiry with regards to your complaint.
Please be advised that the scheme has reviewed your complaint, according to our records claim processed and paid correctly according to approved codes on the treatment plan. If you would like the scheme to review more codes kindly find PMB application form which will be sent to your registered email address.
Regards
Medshield
Good day.
Thank you for your enquiry.
Member number: ***.
With reference to your enquiry with regards to your complaint.
Please be advised that the scheme has reviewed your complaint, according to our records claim processed and paid correctly according to approved codes on the treatment plan. If you would like the scheme to review more codes kindly find PMB application form which will be sent to your registered email address.
Regards
Medshield
