ID
Ingrid D

1 reviews | Active since Jul 2011

19 Feb 2026, 17:15

UNPAID PMB IN HOSPITAL CLAIMS - MEDSHIELD

I am awaiting reprocessing and payment of PMB in hospital claims in respect of 2 patients admitted to hospital November ***QBS7JJ & 220126QB57BD. Upon of enquiring one is met with the same response - still in process. Second patient admitted in December 2025 - call reference 220126QB57BD same response - still in processing.

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Replies (1)
Medshield
Medshield's reply20 Feb 2026, 08:50
Official
Good day,  
  
Medshield Medical Scheme has acknowledged your hello peter complaint and is currently investigating. 
  
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. 
  
Yours sincerely,
 Medshield Medical Scheme