KT
Kim T

1 reviews | Active since Mar 2014

19 Aug 2015, 10:03

Unpaid accounts from 2013

Yesterday I received an account from VITALAIRE for my son who passed on over a year ago. According to them Medshield has not paid an account from October 2013 - Why do we always have to battle with Medshield to pay accounts. please can someone get in touch so that we can settle this matter - I am now tired of receiving unpaid accounts long after my son has passed on

0
Replies (1)
Medshield
Medshield's reply19 Aug 2015, 10:09
Official
Hello kimtree,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,
Medshield