Unacceptable Delay and Poor Service from Medshield

I was diagnosed with low iron, and because my body couldn’t absorb iron tablets due to H. pylori, my doctor recommended iron drips instead. After a month of back and forth, I was told the drip would be approved—only to later find out it wasn’t.

I’ve sent all documents twice and have been waiting over two months with no feedback despite several follow-ups. This service is unacceptable and shows no care for paying members needing urgent treatment.