Trying to register a dependant
I have been trying to register my grandson on my medical aid since the 23rd October, today is the 28th November, you paid for his delivery!!! so youknow he was born! my daughter is on my medical aid too!! I am getting no help from your call center! When i ask to speak to a supervisor i just get music! I need urgent help NOW. Medical Aid no: ***
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Replies (3)0
Replies (3)
Medshield's replyOfficial
28 Nov 2023, 13:53Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Best regards,
Medshield's reply28 Nov 2023, 13:53
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Best regards,
's updateReviewer Update
28 Nov 2023, 15:35Thank you my complaint has been sorted out, not sure why i have to go this route to get sorted
's update28 Nov 2023, 15:35
Reviewer Update
Thank you my complaint has been sorted out, not sure why i have to go this route to get sorted
Medshield's replyOfficial
30 Nov 2023, 11:25Good day
It can be confirmed, your concerns have been addressed and formal feedback was provided.
We trust you find it in order and sincerely do apologize for the delay.
Yours sincerely,
Medshield
It can be confirmed, your concerns have been addressed and formal feedback was provided.
We trust you find it in order and sincerely do apologize for the delay.
Yours sincerely,
Medshield
Best regards,
Medshield's reply30 Nov 2023, 11:25
Official
Good day
It can be confirmed, your concerns have been addressed and formal feedback was provided.
We trust you find it in order and sincerely do apologize for the delay.
Yours sincerely,
Medshield
It can be confirmed, your concerns have been addressed and formal feedback was provided.
We trust you find it in order and sincerely do apologize for the delay.
Yours sincerely,
Medshield
Best regards,