NM
Neto M
1 reviews | Active since Aug 2012
29 Oct 2025, 15:52
They will do anything to not pay during a pregnancy
We go out of our way to consult with medshield before going to any doctor. We double check if it is a doctor on our network. We only go to the ones they say we should. We activate the pregnancy the way they say. Then they spend hours looking for loopholes not to pay.
We went to a doctor with a referral from THEIR doctor. We sent them emails with the scans as THEY instructed us to do. NOW I AM GETTING DOCTORS BILLS FOR NORMAL PREGNANCY RELATED CONSULTATIONS. When we try talk to them they send us from pillar to post. They come up with new conditions out of the blue.
We are meant to have peace of mind at this time, after months and months of never missing a payment. WHY MUST THIS BE A STRESSFULL JOURNEY.
Helpful (0)
Replies (1)0
Replies (1)Medshield's replyOfficial
30 Oct 2025, 07:29Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply30 Oct 2025, 07:29
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
