GN
Gugu N

1 reviews | Active since Jan 2021

28 Mar 2025, 17:39

THE WORST MEDICAL AID EVER

I’m rating Medshield Zero The consultants are rude … Twice I was told off by the consultants I needed to see psychologist and no one explained the process of them lapsing my savings before I can access pmb .. oh then I went to the psychologist then I saw my savings are getting used!!!? I call for explanation I’m told then stop going what’s your problem??? By the consultant .. second one I currently have a situation that requires an operation i am in terrible pain..was told “go to bara hospital “ if it’s that bad !!? but I’m paying thousands of rands of this stupid medical aid!!!! YOUR SERVICE IS TERRIBLE!!!!!!

0
Replies (2)
Medshield
Medshield's reply31 Mar 2025, 07:17
Official
 
Good day, 
 
 
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 
Yours sincerely,
 Medshield 
GN
Gugu N's update23 Apr 2025, 14:00
Reviewer Update
Thank you for your prompt response, will await an auth number from the scheme. Thank you