AG
ANDRE G
1 reviews | Active since Jul 2010
04 Sept 2023, 09:09
THE MOST CONFUSING INCOMPETANT COMPANY IN SOUTH AFRIKA
THE MOST INCOMPETANT COMPANY IN SOUTH AFRIKA I AM THE 2ND MEMBER ON MY WIFES MEDICAL AID FOR TAX PUROPSES I NEED A STATEMENT OF MY CONTRIBUTIONS FROM 1 MARCH 2022 TO ENB FEB 2023 VERY SIMPLE REQUEST THE AGENT CAN SEE WHAT I WANT ON THE SCREEN THEY GIVE ME THAT TOTAL NOW IT NEEDS TO GO TO COMPLIANCE THEY SAY 72 HOURS I HAVE BEEN WAITING A WEEK NO MAIL NO CALL PATHETIC THIS MORNING I WAS ON HOLD FOR 23 MINUTES THEN CUT OFF SOME GOOD ADVICE GO TO ANY MEDICAL AID OTHER THAN MEDSHIELD
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Replies (2)
Medshield's replyOfficial
04 Sept 2023, 09:41Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply04 Sept 2023, 09:41
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's replyOfficial
12 Sept 2023, 06:46Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention
.Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield Medical Scheme
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention
.Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield Medical Scheme
Medshield's reply12 Sept 2023, 06:46
Official
Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention
.Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield Medical Scheme
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention
.Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield Medical Scheme