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becky K

1 reviews | Active since Jan 2019

18 Apr 2020, 02:33

Terrible medical aid ever

After almost 7 years of being on this medical aid I have gone in a financial situation with the lockdown that has affected my business I was unable to pay my premium. I requested for grace period mean if they can suspend my membership for 4 months to allow to recover they refused and terminated me. It all about the money I do not have control over covi19.

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Replies (1)
Medshield
Medshield's reply20 Apr 2020, 05:35
Official
Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided urgently. Yours sincerely,Medshield