1 reviews | Active since Sept 2016

29 Dec 2021, 15:26

TERRIBLE CUSTOMER SERVICE

WHY ARE WE FORCED TO GIVE A STAR IF THE SERVICE IS NOT WORTH A STAR WE NEED A STATEMENT FOR DEC TO SHOW REJECTED CLAIMS TO BE ABLE TO CLAIM FOR CURA GAP COVER STILL FROM 2021 FUNDS. KEEP SAYING STATEMENTS ONLY AVAILABLE 31 DEC WAS PROMISED A LETTER STILL WAITING REF 281221QXWZG9

0
Replies (1)
Medshield
Medshield's reply11 Jan 2022, 08:34
Official
Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield