Terrible chronic medicaiton service provider - Clicks Direct Medication

Dear Sir / Madam

You have advised that I could use Clicks direct medication to obtain my chronic medication which will be delivered to me month. Click Direct medication is an absolutely terrible service provider. Besides waiting for over 30 mins for someone to answer you call at the call centre, they deliver incomplete medication, then do not allocate payment to the account, then then do not deliver medication. The manager is never available to take your call. I have not received my medication for this month. I call over a week ago requesting this and it is still not delivered. I suffer from high blood pressure and urgently need my medication however no-one is available to answer my call and advise on status of delivery. Kindly use service provider who call about their customer and who are sufficiently staffed to be able to address customer queries. Clicks Direct medication is TERRIBLE.