AA
Aziz A
1 reviews | Active since May 2012
26 Nov 2018, 08:10
Still awaiting a response since the 16-11-2018
I received an email from Medshield with the 2019 benefit updates and i had some queries regarding the 2019 changes. I emailed Medshield with my questions (reference 161118Q3RGY2) on the 16-11-2018.
I still have no had a response, can someone please reply to me as time is running out and i need to make a decision if i should remain on the plan i am on currently or do i upgrade.
Helpful (0)
Replies (2)0
Replies (2)
Medshield's replyOfficial
26 Nov 2018, 09:32Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply26 Nov 2018, 09:32
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's replyOfficial
27 Nov 2018, 15:13Good day
With reference to your enquiry regarding: 261118Q44JRD
Membership number: ***.
I can confirm that feedback with regards to your complaint has been sent to your personal email address listed on our system as per reference number: 161118Q3RGY2.
We trust you find the above in order. On behalf of the Scheme, I'd like to thank you for your patience and I unreservedly convey our apologies for any inconvenience experienced during the delay.
Yours sincerely,
Medshield
With reference to your enquiry regarding: 261118Q44JRD
Membership number: ***.
I can confirm that feedback with regards to your complaint has been sent to your personal email address listed on our system as per reference number: 161118Q3RGY2.
We trust you find the above in order. On behalf of the Scheme, I'd like to thank you for your patience and I unreservedly convey our apologies for any inconvenience experienced during the delay.
Yours sincerely,
Medshield
Medshield's reply27 Nov 2018, 15:13
Official
Good day
With reference to your enquiry regarding: 261118Q44JRD
Membership number: ***.
I can confirm that feedback with regards to your complaint has been sent to your personal email address listed on our system as per reference number: 161118Q3RGY2.
We trust you find the above in order. On behalf of the Scheme, I'd like to thank you for your patience and I unreservedly convey our apologies for any inconvenience experienced during the delay.
Yours sincerely,
Medshield
With reference to your enquiry regarding: 261118Q44JRD
Membership number: ***.
I can confirm that feedback with regards to your complaint has been sent to your personal email address listed on our system as per reference number: 161118Q3RGY2.
We trust you find the above in order. On behalf of the Scheme, I'd like to thank you for your patience and I unreservedly convey our apologies for any inconvenience experienced during the delay.
Yours sincerely,
Medshield