RH
Ronel H

1 reviews | Active since Jul 2011

29 Nov 2017, 14:13

Stay away from this company

I have logged several queries over the past few weeks which are sitting on on purpose and not providing feedback. I have wasted my time and money for years with this useless company and will not recommend them to anyone. They hold back payments and authorizations just because it suits them.

Please settle the lancet account as per your commitment. Please reimburse me for my specialist consultation which is covered under PMB Please advise on the authorization for the other lancet query!

0
Replies (2)
Medshield
Medshield's reply29 Nov 2017, 15:01
Official

Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,

Medshield

Medshield
Medshield's reply07 Dec 2017, 09:08
Official

Good day

With reference to your Hello Peter Complaint received on the 29/11/2017.kindly be advised as follow:

Medshield Medical Scheme has acknowledged your complaint ,you will received the feedback from the complaint team as the same enquiry has been escalated to them already.

Yours sincerely,

Medshield