1 reviews | Active since Apr 2014
Spoke to Baden this morning who didn't want to help me.
Spoke to Baden in authorisations this morning and did even ask for my details as I was enquiring why my daughter's hospital stay was not approved. He was uninterested and I still don't know why it's not approved.
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
With reference to your Hello Peter Complaint received on the 31/08/2017.
It should be noted, numerous emails were sent to yourself requesting for your membership number in order for us to further investigate your complaint and provide you with a prompt response.
However, to date, we can confirm none has been received.
It should be noted, this complaint is now closed.
Should you require any further assistance please contact the Medshield Medical Scheme contact centre on ***.
Yours sincerely
Medshield
Good day
With reference to your Hello Peter Complaint received on the 31/08/2017.
It should be noted, numerous emails were sent to yourself requesting for your membership number in order for us to further investigate your complaint and provide you with a prompt response.
However, to date, we can confirm none has been received.
It should be noted, this complaint is now closed.
Should you require any further assistance please contact the Medshield Medical Scheme contact centre on ***.
Yours sincerely
Medshield