1 reviews | Active since May 2016

29 May 2019, 10:11

Sleepstudy department non existing?

On 10 May 2019 I emailed my previous sleepstudie results with a request as to how I can obtain authorization to go for a follow up after 6 years of using a CPAP machine. My Broker send emails on this issue and no response was received from Medshield. Hopefully we will get response from this review

0
Replies (3)
Medshield
Medshield's reply29 May 2019, 11:15
Official
Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
's update29 May 2019, 11:56
Reviewer Update
Query Number  100519QF1PV2 
's update15 Jul 2019, 10:52
Reviewer Update
After a lot of emails back and forth finally sorted out.