SM
Sewela M

1 reviews | Active since Jul 2023

07 May 2026, 16:44

Service at its best πŸ‘ŒπŸ‘ŒSenzo Mbatha and sis Khanya

I would like to thank Mr Senzo Mbatha and her TM khanyisile for the excellent customer service they gave me .I called looking for assistance and I was told for some reason I ran out of funds but when I explained my matter Senzo escalated the matter and Khanya jumped in within 15 minutes I was assisted keep doing greatness I thank you πŸ™πŸΌ your top tier 😊😊😊

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Replies (1)
Medshield
Medshield's reply07 May 2026, 18:02
Official
 
Good day
  
 Thank you for your encouraging message.
  
 Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service and delivery to you.
  
 We appreciate you taking the time to comment and are glad that you are happy with the service you received.
  
  Yours sincerely,
  Medshield Medical Scheme