RUDE AND ARROGANT PREAUTHORIZATION CONSULTANT

Unbelievably RUDE and ARROGANT service from Nozipho in the pre-authorizations department. She continuously spoke over me, sighed and complained when needing to assist me. When I asked her to please put me through to someone else who is willing to assist or to her supervisor because I was so shocked with her attitude that she swore the Lord's name in vain and sighed. Rudely then came back saying her supervisor Sibongile is busy so she cannot help me. She then proceeded to be rude towards me and attacked me verbally on the phone before putting the phone down in my ear, I am disgusted in this level of service and expect action to be taken and to be assisted with my pre-authorization required.