HR
Heine R

1 reviews | Active since Oct 2017

19 Apr 2018, 16:19

Ridiculously poor service

Medical aid continually processes claims 3 or 4 times causing my benefits to be exhausted and myself to be out of pocket to cover costs of medications, non responsive on any communication

0
Replies (2)
Medshield
Medshield's reply20 Apr 2018, 06:38
Official

Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,

Medshield

Medshield
Medshield's reply20 Apr 2018, 08:13
Official

Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email ***

Yours sincerely,

Medshield Medical Scheme