KR
Keshnee R

1 reviews | Active since Jul 2018

29 Sept 2021, 11:51

Rejection of Chronic Meds

Our Doctor put my husband on chronic medication, He sent proof that the medication can help improve his kidney condition. Medshield refuses to pay as they say its for diabetic people only. what does not make sense it that they have proof of his heath issues. They rather pay for Dialysis than pay for a tablet that can help improve his health. Disappointed

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Replies (1)
Medshield
Medshield's reply29 Sept 2021, 15:10
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield