gZ
gugu Z

1 reviews | Active since Jul 2014

22 Apr 2024, 01:11

Refuses to pay and now I am in huge debt

I am stuck with medical fees, others wanting to hand me over because the medical aid didn't pay them and I don't understand because I have medical aid to ensure that I am taken care of in emergencies. No one has explained why the medical aid refuses to pay for the hospital. I had a stroke I don't need this stress

0
Replies (2)
Medshield
Medshield's reply22 Apr 2024, 08:10
Official
Good day, 
 
 
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 
Yours sincerely,
 Medshield
Medshield
Medshield's reply09 May 2024, 07:27
Official
Good day.

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield