Realy bad first experience.
I have only been with medshield for one month and already i am unhappy and so stressed out. I changed over from discovery thinking it would be a better option. And then on the 15th may i found out i am pregnant, suposed to be an exciting time right? Well they sent a an email stating they will not cover my pregnancy! Not even a reason. Im assuming it is because im already 8 weeks according to the doctor. However i obviously was not aware of this when i joined otherwise i wouldv either mentioned it or not joined at all. This is realy upsetting and unfair as joined beginning of may and i did not even know i was pregnant at the time. I even took tests before the 15th and it was negative so how was i suposed to know? I realy would like this resolved before the 1st as i would like to cancel if my pregnancy is not going to be covered.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Best regards,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Best regards,
