Really bad experience
Never in my life have I come across such an uncompassionate medical scheme. I am currently in hospital waiting to be treated and my gynaecologist wants to keep me overnight for observation because of the bleeding. Medshied refuses to authorize the stay because of their lousy processes that can't even be overwritten no matter how dire the situation is. It seems at this point I need to bleed until something happens to my baby before someone at medshied uses their head and realize that this is a human being and I could lose my child. To think I switched from discovery to them, I honestly thought they are the best little did I know it would be out of the frying pan into the fire.
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint.
Kindly can you provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response ,alternatively contact the Scheme on *** to provide this as we cannot pick this up on Hello Peter.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint.
Kindly can you provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response ,alternatively contact the Scheme on *** to provide this as we cannot pick this up on Hello Peter.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint.
Kindly can you provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response ,alternatively contact the Scheme on *** to provide this as we cannot pick this up on Hello Peter.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint.
Kindly can you provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response ,alternatively contact the Scheme on *** to provide this as we cannot pick this up on Hello Peter.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Upon the investigation we can advise as follow, It should be noted, upon receipt of this authorisation request, it was pended for a non-disclosure process that needs to be followed. It should be noted, for any member/s that have joined the Scheme within the last 12 months, a non-disclosure process is followed. This is a standard process for all authorisation requests for members that are on the Scheme for less than a year however your request has been reviewed and the authorisation has been granted.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Upon the investigation we can advise as follow, It should be noted, upon receipt of this authorisation request, it was pended for a non-disclosure process that needs to be followed. It should be noted, for any member/s that have joined the Scheme within the last 12 months, a non-disclosure process is followed. This is a standard process for all authorisation requests for members that are on the Scheme for less than a year however your request has been reviewed and the authorisation has been granted.
Yours sincerely,
Medshield
Best regards,