vM
velmah M
1 reviews | Active since Jun 2019
20 Jun 2019, 15:02
PREGNANCY EXCLUSION
i app**** for medical aid in December 2018 and my membership started in Feb 2019 .
in march i found out i was pregnant and i notified medishield, in April my maternity benefits were lifted .
now in June they sent me an email stating that they are excluding my pregnancy they will not cover anything until December 2020 .
i was not pregnant when i joined the scheme. i only found out later.
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Replies (2)0
Replies (2)
Medshield's replyOfficial
21 Jun 2019, 07:32Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Best regards,
Medshield's reply21 Jun 2019, 07:32
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,Medshield
Best regards,
Medshield's replyOfficial
25 Jun 2019, 13:38Good day
With referenced to your complaint, kindly note, it was escalated to our Underwriting department for further review. I can confirm an underwriting consultant has been in contact with yourself.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Queen Radebe
Medshield Medical Scheme
With referenced to your complaint, kindly note, it was escalated to our Underwriting department for further review. I can confirm an underwriting consultant has been in contact with yourself.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Queen Radebe
Medshield Medical Scheme
Best regards,
Medshield's reply25 Jun 2019, 13:38
Official
Good day
With referenced to your complaint, kindly note, it was escalated to our Underwriting department for further review. I can confirm an underwriting consultant has been in contact with yourself.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Queen Radebe
Medshield Medical Scheme
With referenced to your complaint, kindly note, it was escalated to our Underwriting department for further review. I can confirm an underwriting consultant has been in contact with yourself.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely,
Queen Radebe
Medshield Medical Scheme
Best regards,