FR
Farzana R

1 reviews | Active since Feb 2018

07 Aug 2023, 19:59

Poor unbelievable service

Is this a joke medshield????? I m trying and trying to get help from medshield they read my complaints on hellowpeter then call me and do nothing Honestly the my claim amount was 8000 U pay me 48 rands back

Keep that money as well I will advice my follow people here on hellow peter don't ever go with medshield

They are a big big money making scheme only

First they say pay the doctors we wil sort out the claim Then mnths and mnths pass they lie by saying nothing was approved but they still ask for invoices No no no It can't work like this Be honest to ur customers I m shocked 😲 that medshield can do this to customers

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Replies (1)
Medshield
Medshield's reply08 Aug 2023, 07:59
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield