KS
Karabelo S
1 reviews | Active since Apr 2022
14 Jun 2022, 08:50
Poor service its revolting
Good day
This is the worst service or company for any paying member to want to do business with.
On the 9 of March 2022 I submitted my refund form and I was told I will get my money in 7-10 working days. Four months down the line I am still waiting for my refund.
On the 1st of June they emailed saying I will get paid in 7- 10 working days and this is after I after I have been posting about them on hello peter. Today again i wake and they have not processed my payment and they still waiting finance to release my payment
Helpful (0)
Replies (2)0
Replies (2)KS
Karabelo S's updateReviewer Update
14 Jun 2022, 13:25The matter has been investigated for four months now
KS
Karabelo S's update14 Jun 2022, 13:25
Reviewer Update
The matter has been investigated for four months now
Medshield's replyOfficial
06 Jul 2022, 07:42Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield's reply06 Jul 2022, 07:42
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield