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Andile N
1 reviews | Active since May 2017
08 Apr 2026, 13:28
Poor service
When you thought you have seen it all them boom Medshield.This year upgraded to Mediphila however m still having problems i have joined medshield from 2021 but its keeps on disappointing me.Mediclinic Victoria is the only hospital i have used so far and its on their plan but little did i know the Hospital claimed R33k then medshield paid R7.4k according to their rates.Im lost cause Victoria Mediclinic is on your list.My EDD was 11/04/2026 but gave birth on the 25/03/2026,i had a mymoctomey in 2023 that alone should tell you that there was a valid reason to give birth early.
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Andile N's updateReviewer Update
09 Apr 2026, 05:44Right i received email claim for the anesthetic doctor who claimed R17k but is going to be paid R5k...Im really failing to understand Medshield,Firstly i was on the maternity programme,Secondly the hospital i used is on the plan so what was i supposed to do when i went to threatre since now there is a huge shortfall but i have used the hospital on your plan.
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Andile N's update09 Apr 2026, 05:44
Reviewer Update
Right i received email claim for the anesthetic doctor who claimed R17k but is going to be paid R5k...Im really failing to understand Medshield,Firstly i was on the maternity programme,Secondly the hospital i used is on the plan so what was i supposed to do when i went to threatre since now there is a huge shortfall but i have used the hospital on your plan.
Medshield's replyOfficial
09 Apr 2026, 07:50Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating the relevant account.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating the relevant account.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply09 Apr 2026, 07:50
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating the relevant account.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating the relevant account.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield