SM
Sammy M

1 reviews | Active since Nov 2017

15 Jan 2026, 14:57

Poor service

I am very disappointed at your service.I log a call to add my child to my medical aid and provided his birth certificate that have my names,but you still want me to provide affidavit to confirm that his my child.If you don’t want members to have dependents just say so.Wasting my time😡😡😡😡

0
Replies (2)
Medshield
Medshield's reply15 Jan 2026, 15:05
Official
Good day,  
  Medshield Medical Scheme has acknowledged your hello peter complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided urgently. 
  Yours sincerely,
Medshield Medical Scheme 
SM
Sammy M's update15 Jan 2026, 15:10
Reviewer Update
You have my details verify them against the child’s birth certificate details.I don’t know why do i have to get an affidavit to prove that his my child😡😡😡.I thought you better than the others.