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FARHAAN B

1 reviews | Active since Jul 2016

07 May 2018, 22:04

POOR COMMUNICATION AND COVER

please advise if medshield mediplus membe can visit a psychologist and will if be fund from the mental health benefit or saving as well as a psycologist and provide member with a list oof extra conditions covered thank you

0
Replies (3)
Medshield
Medshield's reply08 May 2018, 06:48
Official

Good day

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,

Medshield

Medshield
Medshield's reply08 May 2018, 08:30
Official

Good day

With reference to your Hello Peter Complaint received on the 07/05/2018.

Kindly be advised as follow: Mental health benefits limit per family per annum is R 27,560.00 ,the following treatment are subject to mental health benefits , Psychology ,psychiatric Consultations and Visits, Procedures, Assessments, Therapy, Treatment and/or Counselling .

Rehabilitation for Substance Abuse (1 rehabilitation programme per beneficiary per annum )Subject to pre-authorisation by the relevant Managed Healthcare Programme on *** and services must be obtained from the Medshield Hospital Network. Up to a maximum of 3 days if patient is admitted by a General Practitioner .

We trust you find the above in order.

Medshield
Medshield's reply08 May 2018, 08:32
Official

Good day

With reference to your Hello Peter Complaint received on the 07/05/2018.

Kindly be advised as follow: Mental health benefits limit per family per annum is R 27,560.00 ,the following treatment are subject to mental health benefits , Psychology ,psychiatric Consultations and Visits, Procedures, Assessments, Therapy, Treatment and/or Counselling .

Rehabilitation for Substance Abuse (1 rehabilitation programme per beneficiary per annum )Subject to pre-authorisation by the relevant Managed Healthcare Programme on *** and services must be obtained from the Medshield Hospital Network. Up to a maximum of 3 days if patient is admitted by a General Practitioner .

We trust you find the above in order.

Yours sincerely,

Medshield