KP
Khayakazi P
1 reviews | Active since Feb 2021
04 Feb 2021, 12:00
Pay for my claim!!!
When it comes to paying you always give your customers the run around. Most doctors don't accept medshield now due to late and non payments. Why have you not paid for my eye test and the portion which I'm entitled to for my optical benefits. A claim was put through on the 4th of December, still no payment from you. I went to Specsavers and they told me you rejected the claim, why are you such ****** ******. You'd never miss a debit date but when it comes to paying you're the worst. Pay for my claim. I'm only liable to pay the difference.
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Replies (3)KP
Khayakazi P's updateReviewer Update
04 Feb 2021, 13:21Will you be making a payment or not? It's been over 2 months now. If you won't be paying let me know so can take further steps. I will not be in an abusive relationship with a service provider who's duty is to do what they promise and then decide not to keep that promise. We've been with you since 2001 but your service is that of a novice company.
KP
Khayakazi P's update04 Feb 2021, 13:21
Reviewer Update
Will you be making a payment or not? It's been over 2 months now. If you won't be paying let me know so can take further steps. I will not be in an abusive relationship with a service provider who's duty is to do what they promise and then decide not to keep that promise. We've been with you since 2001 but your service is that of a novice company.
Medshield's replyOfficial
04 Feb 2021, 14:31Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply04 Feb 2021, 14:31
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's replyOfficial
10 Feb 2021, 11:16Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield's reply10 Feb 2021, 11:16
Official
Good day Member
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield