DA
Damien A
1 reviews | Active since Jan 2017
28 Mar 2023, 10:22
PAY BACK THE MONEY
How long does it take a company to do a refund for thier mistakes. It's going to the third month and I am still waiting for my money. I have done everything asked including getting at letter from the bank showing my account number, name and for what reason I can't understand the date the account was opened. Doing all that on the 17th of March today is the 28th and still no positive response from the agents assigned to my case. Keep responding and saying they are verifying. Verifying WHAT exactly.
Helpful (0)
Replies (3)0
Replies (3)
Medshield's replyOfficial
29 Mar 2023, 13:15Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply29 Mar 2023, 13:15
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
DA
Damien A's updateReviewer Update
29 Mar 2023, 13:17It's been more than 40 days since my first post of Hello Peter. This is the same response I received previously.
How will things change this time around.
How will things change this time around.
DA
Damien A's update29 Mar 2023, 13:17
Reviewer Update
It's been more than 40 days since my first post of Hello Peter. This is the same response I received previously.
How will things change this time around.
How will things change this time around.
Medshield's replyOfficial
05 Apr 2023, 07:58Good day
With reference to your complaint.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
We can confirm that our Credit Control Team Leader contacted you to assist with your enquiry.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme
With reference to your complaint.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
We can confirm that our Credit Control Team Leader contacted you to assist with your enquiry.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme
Medshield's reply05 Apr 2023, 07:58
Official
Good day
With reference to your complaint.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
We can confirm that our Credit Control Team Leader contacted you to assist with your enquiry.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme
With reference to your complaint.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
We can confirm that our Credit Control Team Leader contacted you to assist with your enquiry.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme