MB
Mariette B

1 reviews | Active since Aug 2017

30 Aug 2017, 16:18

PATHETIC SERVICE

ABSOLUTELY DISGUSTING SERVICE !!! *********** STAFF AND PATHETIC SERVICE

0
Replies (2)
Medshield
Medshield's reply31 Aug 2017, 09:32
Official

Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,

Medshield

Best regards,

Medshield
Medshield's reply05 Sept 2017, 12:20
Official

Good day

With reference to your Hello Peter Complaint received on the 30/08/2017.

It should be noted, numerous emails were sent to yourself requesting for your membership number in order for us to further investigate your complaint and provide you with a prompt response.

However, to date, we can confirm none has been received.

It should be noted, this complaint is now closed.

Should you require any further assistance please contact the Medshield Medical Scheme contact centre on ***.

Yours sincerely

Medshield

Best regards,