Pathetic Medical Aid

So I sent a claim to Medshield that indicates that I am an expecting mom. I then called them to verify if my maternity benefits were authorized and they said no, I need to resubmit a claim and all thay drama. Then my Dr sent a claim again using maternity codes, but now I am still waiting for this authorization. Mind you its a week now and I need my prenatal vitamins as I suffer from low iron, the thing is my iron is so low I might need IV infusion but no Medshield medical aid is taking their sweet time in getting this approved. If anything happens to me or my baby I will sue this medical aid because I did exactly what I needed to do, but no response. My gynae claims are still pending due to thos nonsense, and my condition is PMB related especially whole suffering from low iron.