NOT PAYING CLAIMS
<p>NEVER JOIN MEDSHIELD. I had problems with a tooth and the doctor had to pull the tooth and prepare for an implant. I got the necessary approval from Medshield and they gave an authorization number to proceed with the implant. After the operation and the implant they then told me that they are not going to pay anymore….The authorization number is still valid and they still HAVE TO PAY, but because of MAJOR incompetence from their side nothing has happened yet. Please be aware of this before deciding to join MEDSHIELD.</p>
Good day Member.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Cleo Tseka
Medshield
Good day Member.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Cleo Tseka
Medshield
5 WORKING DAYZ????? PEOPLE OF SOUTH AFRICA please be aware of this *********** medical aid. They have NO service and a load of empty promises!!!!
5 WORKING DAYZ????? PEOPLE OF SOUTH AFRICA please be aware of this *********** medical aid. They have NO service and a load of empty promises!!!!
Good day member.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention. We do sincerely apologised for the inconvenience caused.
Please be advise that the below claim processed and paid as per authorisation.
Codes: 8109, 8101, 8145 and 8107 has been rejected due to day to day benefits has been exhausted.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you are an important partner to our Scheme.
Kind regards
Cleo Tseka
Medshield medical scheme.
Good day member.
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention. We do sincerely apologised for the inconvenience caused.
Please be advise that the below claim processed and paid as per authorisation.
Codes: 8109, 8101, 8145 and 8107 has been rejected due to day to day benefits has been exhausted.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you are an important partner to our Scheme.
Kind regards
Cleo Tseka
Medshield medical scheme.