MM
Mbali M
1 reviews | Active since May 2020
24 May 2023, 12:49
NONSENSE SCHEME THIS ONE
Id give a zero if I was able to. Incompetence at its very best. Seniors refusing to take accountability. Staff is weirdly rude and inconsiderate. You call them to request to speak to a senior best believe you will stay on hold for dayssssss. USELESS **** TO SAY THE LEAST. ALL OF THEM ARE NOT HELPFUL. requested a call recording I'm told it cannot be sent me a team leader will listening to the call and provide feedback. I HAVE BEEN WAITING. Medshield staff is arrogant!!! All of them disregarding the fact that we take our time and money to call them. NONSENSE!!
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Mbali M's updateReviewer Update
24 May 2023, 14:12Thank God for that beautiful soul Yolanda she restored my faith otherwise I was just over medshield. 10 stars to her and 10 stars to Nokuthula. I wasn't complaining about her I just needed to know what was said to me on that call. The rest can learn a thing or two from these ladies. TL Thembi thank you so much for making sure my query gets resolved finally.
MM
Mbali M's update24 May 2023, 14:12
Reviewer Update
Thank God for that beautiful soul Yolanda she restored my faith otherwise I was just over medshield. 10 stars to her and 10 stars to Nokuthula. I wasn't complaining about her I just needed to know what was said to me on that call. The rest can learn a thing or two from these ladies. TL Thembi thank you so much for making sure my query gets resolved finally.