Non Payment of accounts

It has been 2 months of telephone calls and asking and pleading, and nothing happens. I went to hospital twice in June. I was admitted into hospital as a PMB case. This is a sudden on set of Healt, which if not treated immediately, could lead to further complications or death. I changed Medical aid, and was put on a 3 months waiting period, which I also do not know why? because I have been with other medical aids for at least the last 5 years of my life. But any way. The big thing is. Medshield gave auth for both times I went into hospital, I personaly phoned them from the hospital to ensure that I will be covered, they even mailed the Auth no to me. Now the accounts are being not paid, because according to their system which is a 25 code, meaning I was not a member at the time of admission. I have phone and send mails, everytime I get promised by the person on the other line, that they see the problem, and will sort it out, but it never happens. In the mean time, I have unpaid accounts, people who wants to hand me over and black list me. and my Medical aid just puts me on hold for another department to hold on another 20min.Thanx Medshield<br> You have by far the worst customer serv