TK
Tanya K

1 reviews | Active since Sept 2020

26 Apr 2022, 11:25

Non existent Customer Service

Worst Scheme ever. Non existent Customer Service. Awaiting a reply regarding Eastern Cape Network Doctors....more than 3 weeks later...NO JOY. Even completed a Customer Service Survey...THE VOICE OF THE CUSTOMER..what a joke.

0
Replies (1)
Medshield
Medshield's reply26 Apr 2022, 12:07
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield