NO SERVICE LEFT DESTITUTE

I'M WRITING THIS WITH GREAT DISBELIEF, SADNESS AND WITH TEARS MEDSHIELD HAS DONE IT AGAIN LEAVING ME HELPNESS IN MY TIME OF NEED WOW A ROUND OF APPLAUSE YOU. EVERYDAY I PRAY TO JEHOVAH TO GET A JOB SO THAT I CAN LEAVE THIS MEDICAL AID EVERYTIME FOR ME TO GET SERVICE I NEED TO LAY A COMPLAINT ALL THE TIME ITS TIRING I DON’T KNOW IF THEY TREAT ALL THEIR CLIENTS LIKE THAT OR ITS ONLY ME WHO HAD BAD LUCK. I BOOKED AN APPOINT WITH A NEW DR SINCE MY OLD PSYCHIATRIST(DR BB MARIVATE) PAST ON, THE RECEPTIONIST FROM DR PILLAY(NEW DR)CAME BACK TO ME AND ADVISED THAT MEDSHIELD SAYS I DON’T HAVE FUNDS UNDER MENTAL HEALTH. I WAS SHOCKED HOW IS THAT POSSIBLE SINCE IM REGISTARED UNDER MENTAL HEALTH FOR BIPOLAR DISODER AND IM GETTING CHRONIC EVERY MONTH. I CALLED MEDSHIELD AND THE GUY I SPOKE TO SAID IM NOT REGISTERED UNDER MENTAL BUT ONLY FOR MENOPAUSE (I DON’T KNOW WHAT THE HELL IS HE TALKING ABOUT) HE ADVISED ME THAT AS PER MEDICAL AID POLICY I NEED TO REGISTERED EVERY YEAR FOR CHRONIC. THIS IS NEWS TO ME SINCE 2016 I HAVE REGISTERED ON THE 12/01/2016 FOR CHRONIC EVERY SINCE THEN I HAVE NEVER REGISERED FOR CHRONIC EVERY YEAR AND I WAS GETTING MY BENEFITS. IN JULY 2019 AND AMENDEMENT WAS DONE A CODE WAS ADDED 2974 ON TOP OF THE FOLLOWING CODES THAT WERE ALREADY THE (0161, 0162, 0163, 0164, 86200). SO IM GOING BACK AGAIN IN 2017 WHEN A CLAIM WAS NOT PAID DUE TO FUNDS NOT AVAILABLE BECAUSE MEDSHIELD DECIDED NOT TO PAY THE DOCTOR ANYMORE. IM TAKING LAMOTRIGINE AND QUATIAPINE FOR BIPOLAR DISOVERED THAT WAS REGISTERED WITH MEDSHIELD IN JANUARY 2016 WHEN I JOINED WITH THE FOLLOWING QUOTES (0161, 0162, 0163, 0164, 86200) AND LATER 2974 WAS ADDED.