1 reviews | Active since Aug 2013
No one listed on network option
I took out a network option last year around Aug. I am now 5-6 weeks pregnant and the drs listed on the network option does not cover pregnancy at all. And there is also no gynae on the option list. I have tried reasoning with medshield members to at least then let me upgrade my medical aid to a non network option but they refused. What am I supposed to do if there is no GP on my current list that handles pregnancy and if he there are not one gynae listed on the option list. I was told that I need to go to a Dr to refer me to a gynae but there will be co-payments. Why is there co-payment when the medical aid won't list a Gynae to the network list. This is not what I was told before I accepted the medical aid quotation. Really frustrated.
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
With reference to your enquiry regarding: 090419QBS87L
As discussed telephonically , please be advised that no referral authorisation required for consulting with gynaecologist related to maternity/pregnancy . In addition to that, please note you can consult with any specialist of your choice as we do not have specialist doctors network . It should be noted that if you consult with non-network GP or any doctor who charges the private rate you will be liable for co-payment . Furthermore ,the network hospital in your area is Nelspruit Mediclinic .Lastly , please be advised that option change is only open during November/December every year.
We trust you find the above in order. Yours sincerely, Medshield
With reference to your enquiry regarding: 090419QBS87L
As discussed telephonically , please be advised that no referral authorisation required for consulting with gynaecologist related to maternity/pregnancy . In addition to that, please note you can consult with any specialist of your choice as we do not have specialist doctors network . It should be noted that if you consult with non-network GP or any doctor who charges the private rate you will be liable for co-payment . Furthermore ,the network hospital in your area is Nelspruit Mediclinic .Lastly , please be advised that option change is only open during November/December every year.
We trust you find the above in order. Yours sincerely, Medshield
